How Do I...
Make An Appointment?

Reception is open from 8.30am-12.30pm and 3.30-6.30pm every day (closed Thursday pm). Appointments can be made by telephoning 020 7602 3797 or by calling at the surgery. Routine appointments may be made well in advance (maximum six weeks), which will enable us to offer you an appointment at a time more suitable to your requirements.

The surgery also holds an emergency clinic in the mornings. (Please note this is for medical emergencies only.) If you need to be seen by the doctor urgently, please contact the surgery before 10.30am and explain this to the receptionist who may ask for more information.

If there is not a suitable appointment available, you will be given a time to come in and be fitted in as an 'extra' to an already booked surgery with the first available doctor. You may have quite a long wait to be seen and should remember that the doctor will only deal with the problem requiring immediate attention.

Please note, if you miss three consecutive appointments (without informing the surgery) you may be removed from the practice list.

The doctors also offer telephone consultations, where appropriate - please enquire with reception.

Late Attendance

If you are late for your appointment for the doctor or practice nurse, this will inconvenience other patients and you will be asked to make a new appointment.

How Do I...
Obtain A Home Visit?

If you believe that you may need a home visit, please try to telephone during surgery hours, preferably by 10.30am. The doctor may wish to discuss your symptoms first before deciding to visit.

Emergency Visits

To contact the doctor in an emergency, telephone the surgery on 020 7602 3797. If the surgery is closed a recorded message will give the number of the deputising service who will contact the doctor on call.

How Do I...
Obtain Test Results?

Please contact the surgery for results of routine blood tests, x-rays and scans, allowing five working days for the results to be received.